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FAQ

Wilhelmsen House is reception-free and has automated check-in and check-out! Contact us by email post@wh.no and tell us what you want about late or early check-in.

FAQ – Wilhelmsen House

Booking

No, employees are in the office 8 a.m.-4 p.m. Call 971 35 000 and press 2 for questions.

Orders must be registered and paid for by 11:58 p.m.

Yes, with a personal code.

Code is sent between 2pm and 3pm on the day of arrival.

Short-term stays can be cancelled free of charge 24 hours before arrival. Stays of 30-90 days must be cancelled 7 days before, and over 90 days 14 days before arrival.

Yes, payment must be made. No cash. Card payment on site must be arranged in advance.

Yes, if there are available apartments. Contact post@wh.no.

No, but food can be ordered from foodora.no or dominos.no.

No, but contact post@wh.no for adjustments.

Bed linen, towels, hairdryer, soap, toilet paper, kitchen utensils, free access to laundry room and gym.

Accommodation and facilities

Yes, Aimo Park offers paid parking. Electric car charging station available.

Yes, charging station available.

Right across from the hospital in Vestfold, 5 minutes from the railway and bus station in Tønsberg.

Yes, the guest network is called "WH-Guest WiFi", password: Wilhelmsen.

On request, no later than 24 hours before arrival.

Yes, must be booked 24 hours before arrival, cost 250 NOK.

Yes, every 5 days for short-term rentals, every 7 days for long-term rentals.

06:00 to 23:00 every day.

06:00 to 23:00 every day.

Yes, at the office during opening hours 8-16.

Yes, via foodora.no and dominos.no! Also follow iTønsberg on Instagram or Facebook for inspiration about places around the city in video format.

Are you wondering about anything else? We have lots of information under facilities and guides! Otherwise, just get in touch.

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