Wilhelmsen House is reception-free and has automated check-in and check-out! Contact us by email post@wh.no and tell us what you want about late or early check-in.
FAQ
Booking
Does Wilhelmsen House have a reception?
No, employees are in the office 8 a.m.-4 p.m. Call 971 35 000 and press 2 for questions.
How late can I book a room for overnight stay the next day?
Orders must be registered and paid for by 11:58 p.m.
Will I get in if I arrive late?
Yes, with a personal code.
When will I receive the code to the room?
Code is sent between 2pm and 3pm on the day of arrival.
Cancellation
Short-term stays can be cancelled free of charge 24 hours before arrival. Stays of 30-90 days must be cancelled 7 days before, and over 90 days 14 days before arrival.
Do I have to pay before I arrive at Wilhelmsen House?
Yes, payment must be made. No cash. Card payment on site must be arranged in advance.
Can I extend my stay when I stay with you?
Yes, if there are available apartments. Contact post@wh.no.
Is there a restaurant at Wilhelmsen House?
No, but food can be ordered from foodora.no or dominos.no.
Do you offer disabled-friendly apartments?
No, but contact post@wh.no for adjustments.
What is included in the stay?
Bed linen, towels, hairdryer, soap, toilet paper, kitchen utensils, free access to laundry room and gym.
Accommodation and facilities
Is there parking?
Yes, Aimo Park offers paid parking. Electric car charging station available.
Charging an electric car?
Yes, charging station available.
Where is Wilhelmsen House located?
Right across from the hospital in Vestfold, 5 minutes from the railway and bus station in Tønsberg.
Does Wilhelmsen House have free wifi?
Yes, the guest network is called "WH-Guest WiFi", password: Wilhelmsen.
Can I book a room with an extra bed?
On request, no later than 24 hours before arrival.
Can I request a travel cot for an infant in the room?
Yes, must be booked 24 hours before arrival, cost 250 NOK.
Is room cleaning included in the rent?
Yes, every 5 days for short-term rentals, every 7 days for long-term rentals.
When is the gym open?
06:00 to 23:00 every day.
When is the laundry room open?
06:00 to 23:00 every day.
Do you offer luggage storage?
Yes, at the office during opening hours 8-16.
Can I order dinner?
Yes, via foodora.no and dominos.no! Also follow iTønsberg on Instagram or Facebook for inspiration about places around the city in video format.